What a Virtual Receptionist Service Can Do for Your Firm

DESCRIPTION
How many phone calls did you miss last month? How many potential clients called one of your competitors because they didn’t reach a live person? Your clients value responsiveness, and thankfully, there are a number of tech solutions that can help set your firm apart.

Diana Stepleton, General Manager of Ruby Receptionists, explains the virtual options available today and how a virtual receptionist service can give you peace of mind and greater freedom. You’ll also learn what to look for in a service so that you can make great first impressions.

Topics include:

  • Difference between virtual receptionist services, answering services, virtual assistants, etc.
  • Benefits of a virtual receptionist service
  • Client success stories
  • How to use a receptionist service (i.e., what phone capabilities you need, different types of forwarding, etc.)
  • What to look for in a service

FACULTY
Diana Stepleton is the General Manager of Ruby Receptionists, a leading live virtual receptionist service making great first impressions for law firms nationwide. She oversees the Sales Department and overall day-to-day operations, making sure conditions are perfect for Ruby’s top-notch service. Before joining Ruby, she spent nearly a decade on the equipment side of AT&T/Lucent and co-owned a successful market research company for many years. She holds a Master’s in Business Administration.

Program recorded on October 25, 2012.